CDK Service Mobile Desktop 2.21.0

Attention to all current CDK Service clients, an upgrade awaits you! The latest release of CDK Service software introduces CDK Service Mobile Desktop, revolutionizing the process of customer care on the go.

The state-of-the-art mobile technology integrated into CDK Service allows Service Advisors to engage with customers beyond the confines of the service counter, catering to the demands of modern consumers.

• Quickly greet customers at their vehicle.
• Effortlessly scan their VIN and transition it into a Repair Order with just a few taps on the iPad.
• No appointment? No worries - easily input customer information and proceed.
• Seamless integration with Dealer Management Systems expedites new customer creation.

Perform a tailored vehicle walk-around in the time it typically takes to retrieve customer information on other systems with our cutting-edge application. Capture images of any damage, markup vehicle details, highlight concerns, and suggest additional services -- all directly on the iPad while your customer is present. Armed with access to customer and vehicle history, including past declined services, Service Advisors are well-equipped to deliver top-tier customer service.

With CDK eSignature functionality enabled, obtaining customer authorization is swift and hassle-free - customers can conveniently sign on the iPad. The transition to paperless write-ups ensures you remain by your customer's side throughout the process.

Faster, more streamlined, and more profitable than ever before in automotive fixed operations, CDK Service elevates Automobile Dealership Service Departments to unparalleled heights.